The NDS Help Desk is designed to help support NDS installations at RAN Shore Establishments and vessel platforms.
Support can be accessed through the following media:
Telephone - Response within Nautronix's normal hours of Business and within six hours outside the normal hours of Business.
Email - Response within six hours of normal hours of Business.
Fax - Response to be dealt within one working day.
Website - when / as required, updates of information will be uploaded daily when they come to hand.
The NDS Help desk provides:
Technical materials / advice
On-line help
FAQ forum
Access to NDS Technical Library
The Help Desk serves as an information source for general NDS updates, bulletins and tips for Operators and Maintainers.
Telephone - Response within Nautronix's normal hours of Business and within six hours outside the normal hours of Business.